Frequently Asked Questions
Everything you need to know about our authentic Lucknowi Chikankari
What makes Arsh Chikan products authentic?
All our garments are handcrafted by skilled artisans in Lucknow, India, using traditional hand-embroidery techniques passed down through generations.
How should I care for my Chikankari garments?
To preserve the delicate hand-embroidery, we recommend dry cleaning for the first few washes. For subsequent care, hand wash gently in cold water with mild detergent and air dry in shade.
How long does shipping take?
Domestically, orders are typically delivered within 5-7 business days. International shipping may take 10-15 business days depending on the destination and customs clearance.
Can I return or exchange an item?
Yes, we offer a 7-day return and exchange policy for unworn items with original tags intact. Please note that customized or sale items are not eligible for return.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery is also available for most domestic pin codes.
How do I ensure I pick the right size?
Please refer to our detailed Size Guide located on each product page. Since our products are handmade, there might be a slight variation of 0.5 to 1 inch in measurements.